Tue Jan 28 · Design

PM Syllabus: Nine Books to Add to Your Required Reading List

If you’re one of those product managers who miss cramming a semester’s worth of knowledge into five hours, fear not. We’ve created a syllabus that will take you back to those days.

Thu Jan 23 · Software Development

Asking When: Ethics in the Product Development Process

It is an impossible ask for everyone to become an experts in ethics, but as Lisanne Binhammer, Senior Product Designer, is aware all product builders have a responsibility to think about the impact of the products they build. Read her guide to integrating an ethical mindset into the development and design process.

Tue Jan 21 · Voice

2020 Voice Forecast: Wake Conditions

Conversation designers carefully craft voice interactions to feel as natural as possible, yet we’re still tied to the feasibility restrictions of mandatory device wake words, rendering all interactions fundamentally, well, robotic.

Thu Jan 16 · Design

The Importance of Beauty in Product Design

As product builders attempt to solve increasingly complex problems, practicality often reigns supreme on the priority list. But Connected’s Senior Design Lead, Nelson Leung, challenges you to keep beauty at the forefront of your thoughts and explains how beautiful design is necessary to articulate a product’s utility.

Tue Jan 14 · Design, Software Development

Beyond Task Completion: Scaling Delivery Collaboration for Impact

Collaboration is a much-used word across industries, but how do you bring the magic to life? It’s a question that Connected Product Designer, Jocelyn Cheung answers in six simple steps.

Thu Jan 9 · Product Thinking, Strategy

What Product Teams Need From Customer Success

We're delighted to announce our partnership Pendo's content platform Product Craft. In this piece, Pendo's Director of Product Management, Hannah Chaplin, gives her perspective on what product teams need to take impactful action for delivering a successful product.

Tue Jan 7 · Design, Product Thinking

3 Practical Tips for Product Builders When Designing in an Era of Digital Fatigue

Digital fatigue is complicating the lives of product builders. Senior Product Designer, Jacky Li, takes a closer look at the landscape and brings to light some of the best ways to connect with users whose time and attention are increasingly precious.

Thu Dec 12 · Software Development

Why Context Erosion is a Problem

Understanding why products are built the way they are is crucial for engineers looking to evolve them. The moment this understanding erodes, development stalls, time is wasted, and products break. At Connected, we have taken the first step to solving the problem: naming it.

Fri Dec 6 · Voice

This Is What A Voice Experience Looks Like

Senior Design Researcher, Hilary Hayes, shares her approach to conversation mapping which includes important conversation map components for voice design.