Tue Jan 28 · Design

PM Syllabus: Nine Books to Add to Your Required Reading List

We all know that the best product managers are intensely curious. The cross-functional nature of product management allows PMs to draw inspiration from all facets of the business. The list below draws upon a range of practices...

Thu Jan 16 · Design

The Importance of Beauty in Product Design

Don Norman begins his book Emotional Design with an anecdote about three teapots. The first one is visually interesting yet ergonomically unusable, the second he describes as “squat and chubby in nature”, while the third...

Tue Jan 14 · Design, Software Development

Beyond Task Completion: Scaling Delivery Collaboration for Impact

Good collaboration goes beyond being able to complete tasks together. Good collaboration is fluency; It is a language of partnership and co-creation. It is mastery shaped by deliberate effort and thoughtful systems. Within good collaborations,...

Tue Jan 7 · Design, Product Thinking

3 Practical Tips for Product Builders When Designing in an Era of Digital Fatigue

Remember the time when you were first connected to the internet? One of the first things I did was to do a search on Yahoo just to see what comes up. I can still remember...

Tue Dec 3 · Design, Software Development

The Art of Prototyping: When to Go Low and When to Go High

From the outside, prototyping appears to be a step—a necessary moment in a project when an early version of the product is brought to life. But in actuality, prototyping is a process.  It is a...

Thu Nov 21 · Design, Software Development

3 Steps to Designing a Niche Product You Know Nothing About

As a product builder, it is rare to design for yourself. Sometimes this means you’re designing for the type of people you know, but in extreme situations you’ll have zero context from your own life...

Thu Nov 14 · Design, Research

How to Run an Immersion Phase

In an effort to share and get feedback on the Connected approach to Immersion, we’ve adapted our Immersion Toolkit to accompany this post. You can access it here. Please give it a try, ask questions,...

Tue Nov 12 · Design, Research

Psychological Safety in Research

I live every day with generalized anxiety and clinical depression. This makes establishing and reinforcing psychological safety critical for me to succeed in my role as a design researcher.  By its very nature, a researcher’s...

Tue Oct 22 · Design

Expand Your Mobile Market: How to Convert iOS to Android

In North America, the iPhone has a substantial lead over Android in terms of market share—with nearly 60% phone users owning an iPhone. Because of this, mixed with the physical location of silicon valley, many...

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