Tue Jun 30 · Design, Research, Software Development

The Ethics of Product and Software Experimentation

This blog post was originally published on Pendo’s ProductCraft. In my short fifteen months as a Research Triangle area resident, it has lived up to its reputation as  both a tech startup hub and a center of medical...

Tue May 19 · Design

The PB&J of UX and Product

This post was originally published on ProductCraft by Pendo. You’ve got a new feature that you’re excited to start working on. Not only are you motivated by how cool this feature will be, but you...

Thu May 14 · Design

Asking When: Ethics in the Product Development Process Part 2

In my previous article in this series, I spoke about the ethical mindsets and methodologies that can be employed during the discovery phase of a project. From fact-checking during problem finding, to referencing IDEO’s “The...

Tue May 5 · Design

A Story of Bad Design During COVID-19

Two friends of mine, who also happen to be sisters, recently told me a design horror story they experienced first hand that I’d like to share. The story is about an app, designed by a...

Thu Apr 30 · Design, Software Development, Voice

What Smart Home Products Can Tell Us About Inclusive Design

The very common—and very justified—critique of the smart home experience is that it’s, to put it bluntly, a headache. Set-up and onboarding is lengthy and confusing. Products from different companies don’t play nicely with one...

Thu Apr 23 · Design

Product Building in this Pandemic, It’s Not Business As Usual

This isn’t another “How To Successfully Work Remotely” post, or an article around the importance of creating a separate work environment or a rigid structure throughout your day. There’s nothing wrong with content like this;...

Tue Apr 14 · Design, Research

The Importance of Design Researchers and Who Gets to Be One

"Nobody can give you the identity you want. You have to determine what it is, and you have to validate it yourself.”Colleen T. Reese Can you represent the user in a moral, accurate, and unbiased...

Thu Apr 9 · Design, Software Development

How Do You Describe a Prototype?

When we talk with ambitious product builders, it's easy to discuss how prototyping could fit into their product roadmap as a tool. However, it's surprisingly hard to talk about what a prototype is.  Most people...

Tue Mar 31 · Design, Product Thinking

Looking Forward Before We Can’t Look Away: Future-mapping in 2030 with the Social-Spatial Matrix

In our previous article, we spoke to the necessity for foresight in spatial computing; how, if we don’t attempt to anticipate the impact that XR technologies will have on our world, we’ll end up in...

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